- Capture automation: Automating data capture at the start of the process when the information enters the system places it under the control of the organization more quickly and more securely. Also, integration with target systems such as ERP, CRM and ECM means that data can be automatically sourced and have metadata applied for validation, allowing for timely corrections before captured data is uploaded for analytical processing.
- Multichannel capture: In the current world of AP processing, many of the documents submitted for capture processes are no longer in traditional paper forms. This trend has expanded data capture’s role from merely capturing paper to getting content from both paper-based and digital content, then routing that data into the necessary venues for processing by an organization or qualified outsourcing provider. By having a single capture process that can handle a variety of forms of data, the entire matter can be streamlined, improving security, compliance and flexibility.
- Mobile capture: The adoption of mobile data capture has become an essential component of the multichannel capture process. Using mobile devices makes it possible to capture content “off-site” when it first enters the system, thus bringing it into the business process much more quickly. Also, corrections or exceptions can be made before the data is uploaded into back-end systems.
- Information capture for digital transformation: According to AIIM, 34 percent of data capture users who were surveyed scan flat images only. AIIM found a majority of documents are still being processed for “more about getting rid of floor space than true digitalization.” But, at the same time, AIIM said a majority of organizations it surveyed said “Business at the speed of paper will be unacceptable” in just a few years. What this means is that organizations will have to update their philosophies about data capture to match their predictions for the future. It will no longer be enough to “scan to archive.” Instead, organizations who wish to remain successful must “scan to process” with their eventual goal being to “scan to insight” – preparing all that data for analytics, not just storage.
Organizations considering outsourcing their AP processing should seek a provider experienced in data capture, one that utilizes high-speed, high-capacity document capture hardware and software to provide the best image quality, as well as techniques for capturing all types of data, from paper-based to email, faxes, voice recordings or other forms.