ECM holds benefits for business and government

ECM holds benefits for business and government
This April, the Office of Management and Budget tasked federal agencies with creating a “lean, accountable, more efficient government.” That would involve analyzing existing processes, eliminating redundant programs and determine the best use of existing staff, all with the goal of reducing costs. These aren’t just problems plaguing governments. Businesses and organizations of all types and sizes deal with the same issues.

Here’s how a customizable Enterprise Content Management system can address them:


Cost: The elimination of both paper documents and related printer costs, as well as storage and filing costs of physical media, will reduce expenses for an organization making the switch to ECM. But those cost benefits increase with the improved efficiency, automated processes and elimination of manual steps that come with ECM.


Access: An organization’s employees or clients can have quick, efficient access to data. Not only does this make it more convenient for clients and constituents, in increases the flexibility for remote workers.


Integration: Speaking of access, a smooth integration allows access to content directly from other apps, and allows the immediate syncing of data.


Analytics: The use of ECM, with its constant access to business-critical documents, data, allows an organization to monitor the data at its disposal in a real-time manner and receive reports on automated processes.


Storage: A robust, reliable ECM system offers storage of information in a secure repository, with one major advantage – unlike paper documents, this information can be backed up for additional security, eliminating the risk of lost or misplaced documents. What’s more, this data can be easily accessed by employees or clients.


Compliance: An ECM system can be configured to guarantee regulatory compliance, whether HIPAA (Health Insurance Portability and Accountability Act), FISMA (Federal Information Security Management Act) or regulations related to PHI, GLBA, Sarbanes Oxley or other regulatory initiatives.


Using a customized ECM solution delivered by a reliable, established provider, a government agency or business can address many of the problems caused by increased expenses, decreased efficiency and a lack of security and compliance.

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