Data Dimensions can receive source in multiple formats including physical mail, images, email, fax, PDF documents and more. Our outsourced mailroom services combine sophisticated high-speed scanning with advanced form identification technology to automate the processing of all document types. Our many high-speed scanners enable us to image large numbers of documents in order to process high volume projects. In addition, specialty scanners enable us to digitize nonstandard forms and documents such as x-rays and engineering drawings.
Data Dimensions has the ability to digitize a wide variety of documents including but not limited to:
- Medical Bills/Claims and associated attachments
- Customer surveys
- Enrollment forms
After documents are imaged, they are routed for indexing and data capture based on your specific business rules. Key data elements are captured using a combination of Optical Character Recognition (OCR), Intelligent Character Recognition (ICR) and Key-From-Image (KFI). To optimize document management, documents, files and records can be viewed, printed, shared, routed or archived in our cloud-based enterprise content management solution, Dimensions360, or delivered to your existing systems and processes. In either case, your staff has immediate access to all your content.
Documents are tracked in real time with full transparency from point of receipt to delivery through our DD Tracker solution. DD Tracker delivers real impact to your document management, giving you real-time status of each piece of mail received. DD Tracker monitors and reports from the minute your documents enter our facility throughout the entire conversion process until images and data are delivered management to your systems.